Manager, Data Management






DEPARTMENT DESCRIPTION

The Technology department is responsible for developing technology solutions that contribute to the achievement of BCI’s mission and long-term goals. The department manages the Corporation’s business applications and information technology infrastructure, providing support to a large group of financial professionals. The department is also responsible for authoring technology-related directives and conducting disaster recovery planning to minimize risk to the Corporation’s delivery of investment services.

POSITION DESCRIPTION

Reporting to the Director, Data & Analytics, the Manager, Data Management is responsible for providing technical leadership and ensuring data management and data governance services are developed and delivered with high levels of quality and performance. S/he will build and manage an experienced team of data specialists, and will work closely with other teams in an Agile hybrid environment.  S/he will facilitate continuous development across the team and in partnership with others, and ensures that BCI’s valuable data assets are used to achieve business goals and objectives. The position can be based in either Vancouver or Victoria with travel between the two cities.

QUALIFICATIONS


Bachelor’s degree in Computer Science, Technology, Business Administration, or in a related field
A minimum of 5 years of progressive experience leading a high performing technical team
A minimum of 3 years of experience providing data-driven services or products to customers
Knowledge of data architecture both on premise and in the cloud (Azure)
Knowledge of processes involved in building a data warehouse/lake/cloud
Knowledge of data governance and data management methods, practices and tools.
Must have excellent customer-service, communication, problem-solving and collaboration skills
Must be able to facilitate continuous improvement within and across teams
Knowledge of and experience with Agile methodologies and DevOps practices
Proven experience in leading data governance and data management practices


PRIMARY RESPONSIBILITIES


Collaborates with business representatives, Technology management, and other teams on data governance, data management and data operations strategies
Sets the technical direction for data architecture and works with the Enterprise Data Architecture on architectural decisions
Builds and manages a skilled team of data specialists and provides technical leadership, mentoring and coaching to create a culture of accountability and innovation
Manages the data governance, data management and data operations practices that ensure BCI data is accessible, consistent, high quality, auditable and secure
Proactively identifies opportunities for stakeholder involvement in establishing and continuously improving practice areas
Manages the delivery of practice areas and projects including the design, analysis, development, delivery and continuous improvement
Ensures that the practice areas and projects comply with Technology standards and corporate requirements for quality and performance
Interacts with multiple vendors, suppliers and contractors, proactively identifies risks and issues, and removes barriers that impedes progress and responsiveness
Drives resolution of data-related discrepancies and issues end-to-end by coordinating resources, identifying resolution paths and providing relevant and clear communications to stakeholders
Determines the objectives and priorities of the team, and directs the development and execution
of plans, projects and other operational initiatives
Establishes and reviews the KPIs, metrics and reporting used to track, optimize and communicate team progress and performance outcomes
Creates a supportive and healthy work environment within the Department by ensuring effective communication, promoting teamwork, providing opportunities for staff involvement in planning,
and recognizing employees' contributions and achievements
Manages the financial resources within the overall allocated budget for assigned areas. Monitors financial reporting and status within the department and directs corrective action as needed
Maintains current expert knowledge in the field by reviewing relevant materials and journals and maintaining appropriate professional and external contacts
Undertakes special projects or assignments as required
Performs other related duties as required


COMPETENCIES

Team Management

Effective performers create and maintain functional work units. They understand the human dynamics of team formation and maintenance. They formulate team roles and actively recruit and select to build effective work groups.

High Standards

Effective performers possess a high inner work standard and shows pride in their work.  They consistently strive to ensure work is complete within deadlines and that all work performed is of a high quality.

Organization & Planning

Effective performers have strong organizing and planning skills that allow them to be highly productive and efficient. They manage their time wisely and effectively prioritize multiple competing tasks. They follow through on tasks to ensure changes in technology are communicated effectively.

Results Orientation

Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.

Communicativeness

Effective performers recognize the value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources and disseminate it in a variety of ways. They take responsibility for ensuring that their people have the current and accurate information needed for success.

Business Thinking

Effective performers see the organization as a series of integrated and interlocking business processes. They understand how their work connects with and affects other areas of the organization.

Relationship Building

Effective performers establish and proactively maintain a broad network of relationships (e.g. colleagues, co-workers, vendors, suppliers, etc.). They value these relationships and work effectively across the organization by maintaining positive working relationships with peers and others.


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